Completely horrible SHEIN's service! Four goods were returned four years ago, and even with their system proving receipt of my return, I am still awaiting my refund. Every time I contact customer service, they offer me evasive responses saying my return is "under review" or "pending investigation." Though they constantly reassure me they are investigating it, nothing ever results. Several times I have shown evidence of return, yet they still drag their feet. Beyond annoying, the lack of openness and responsibility is It feels at this point like they are purposefully refraining from providing my refund. This encounter totally turned me off from purchasing with SHEIN.
I placed an order through SHEIN, and instead of delivering it to my address, the package was left at someone else’s door. I’ve contacted customer service multiple times, shared photos showing the delivery location is not my home, and explained clearly that the delivery address is incorrect. Still, S...
I placed an order on SHEIN and ₺1000 was immediately withdrawn from my account, but my order was never confirmed. To make things worse, SHEIN attempted to charge my card four more times, but those failed due to insufficient funds. Still, the first ₺1000 payment was successful, and I have the receipt...
I placed an order with Shein four months ago, expecting it to arrive within a reasonable time frame. However, despite the long wait, I have neither received my order nor been issued a refund. This situation is increasingly frustrating, as I have already paid for the items and have the receipt as pro...
I placed an order with SHEIN on April 27, and later received a message saying the package had been delivered to my address. However, despite being home that entire day—and even having multiple guests over—I never saw the package. I searched thoroughly in and around my property but found nothing. Si...
I am absolutely outraged with SHEIN! I ordered a dress through their app, but then decided it wasn't right for me and canceled the order. However, despite entering my card details for the purchase, it's been nearly two weeks since I canceled, and my money has not been refunded! This is completely un...
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