I unintentionally confirmed a Shein order worth ₺3,000. When I completed the payment process, an SMS verification code was delivered to my phone. I exited the payment page without entering the code, expecting the transaction would be cancelled. However, to my dismay, my card was charged the entire amount.
When I checked my orders, I received a message instructing me to "complete payment" within a 4-hour deadline. I promptly canceled the order, but my refund has yet to be completed, and I have received no word from Shein.
I have never created an account or made any purchases on Shein, yet someone used my card information to make three transactions totaling approximately ₺8,000 on December 14, 2024. It’s shocking that Shein lacks adequate security measures to prevent unauthorized transactions. How can such a platform...
In July, I made a purchase on Shein for around ₺7400, but nearly ₺8000 was withdrawn from my card. I immediately canceled the order within 10 minutes, expecting a refund. Months later, I’m still waiting. Shein’s website indicates the refund was completed, but my bank, Ziraat Bank, confirms no such r...
Through the Shein mobile app, I created an order on October 9–10 for dresses and lingerie items. However, I did not complete the payment process — I exited before confirming or paying for anything. Despite that, my “Orders” section shows that the items are being shipped. I also have a screenshot of ...
I placed two separate orders on Shein and requested refunds for both. My order numbers are GSO1WP358004WCB and GSO1WP358004CYS. However, only one of the refunds has been processed, while the other has not. On May 3, 2024, I was expecting the refund of ₺2,063, but no payment was ever deposited into ...
I placed an order on SHEIN and ₺1000 was immediately withdrawn from my account, but my order was never confirmed. To make things worse, SHEIN attempted to charge my card four more times, but those failed due to insufficient funds. Still, the first ₺1000 payment was successful, and I have the receipt...
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