I Face Severe Sunburn Despite Using Sebamed Sun Cream on Family Vacation

We purchased Sebamed Sun Cream for our family holiday, trusting its reputation as a reliable and well-known brand. Unfortunately, this product failed to deliver the protection it promised and completely ruined our vacation. Despite applying the sun cream thoroughly, all of us developed painful sunburns after sun exposure.

The level of protection was shockingly low, leaving us suffering from intense skin burns. We even had to seek medical treatment for the pain caused by the burns. I never expected that a product marketed as protective would cause such discomfort and ruin what should have been a joyful family holiday.

This experience has caused both financial and emotional damage. We spent our money expecting protection and instead paid for suffering and hospital visits. I explicitly request a full refund for the Sebamed Sun Cream and a formal apology for the harm and distress caused.