Since the first day I started using my Samsung S24+, the call logs have been limited to only the last 60 days, and I cannot access older call history, which creates a serious problem for me. Based on my observations, while other mobile brands allow access to past call records, this limitation exists specifically on the Samsung S24+. I contacted customer service under warranty through the Samsung store in Istanbul where I purchased the device. All checks were completed, and I was informed that the issue originates from Samsung. However, no solution has been offered so far. I request that this software issue be resolved as soon as possible and that access to all past call records be provided, just as it is on other brands.
I purchased the Samsung Galaxy S23 on 26.12.2023, and from the moment I started using it, the phone began encountering network problems. After a week, I took it to the Samsung authorized service center in Bursa. The service center made some adjustments, returned the device to me, and requested docum...
I am completely dissatisfied with Samsung's after-sales service, and trying to reach them over the phone has turned into a nightmare. I sent my Samsung phone to the service center last year, just six months after purchasing it from Vatan Bilgisayar because the sound would cut out during calls. Howev...
I purchased the Samsung S24+ mobile phone on April 20, 2025, from a nationwide electronics store located in Ankara. I am 44 years old and have never seen any product prices drop in this country—in fact, prices across other brands keep rising. Yet within just 45 days, the phone I bought for ₺50,999 d...
I purchased a Samsung S24 Plus from Trabzon Media Markt on July 23, and on the same day, I experienced severe overheating and rapid battery drain. The phone shut down on its own even with some battery left. The next day, I returned to Media Markt and explained the issue. They told me it might need a...
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