Samsung S24 Plus Call Log Limited to Sixty Days - No Fix Provided

November 15, 2025 2:00 PM11

Since the first day I started using my Samsung S24+, the call logs have been limited to only the last 60 days, and I cannot access older call history, which creates a serious problem for me. Based on my observations, while other mobile brands allow access to past call records, this limitation exists specifically on the Samsung S24+. I contacted customer service under warranty through the Samsung store in Istanbul where I purchased the device. All checks were completed, and I was informed that the issue originates from Samsung. However, no solution has been offered so far. I request that this software issue be resolved as soon as possible and that access to all past call records be provided, just as it is on other brands.

Comments

Similar Complaints

Samsung Galaxy S23 Network Issues

January 13, 2024 7:00 PM98

I purchased the Samsung Galaxy S23 on 26.12.2023, and from the moment I started using it, the phone began encountering n...

1

Samsung S24 Plus Overheating & Battery Drain

January 25, 2025 11:29 PM25

I purchased a Samsung S24 Plus from Trabzon Media Markt on July 23, and on the same day, I experienced severe overheatin...