Ruffles had a strange object inside the bag, how can I report it?

Xolvie
Xolvie Resolution Specialist March 10, 10:15 am

If you found a strange or foreign object inside a Ruffles bag, you should report it directly to the manufacturer, since Ruffles is produced by Frito-Lay (PepsiCo).

The company encourages customers to submit product quality complaints through its consumer support page so the issue can be investigated.

When reporting the issue, include details such as the product name, flavor, package size, purchase location, and the batch code or date printed on the bag.

Keeping the packaging, the object, and your receipt is important because the company may request photos or samples during their investigation.

You can also contact Frito-Lay Consumer Relations by phone at 1-800-352-4477 (U.S.) or through their official contact form.

If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.

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