Rossmann missing item

Hello, I ordered 2 Tepe brand interdental toothbrushes with the order number #RSO100786110 on September 18th. Only one w...as shipped. I would like to request the other one to be sent as well, but I cannot reach customer service in any way. Your customer line 08002617766 cannot be reached at all, I hav...

I frequently order coffee from Rossmann, but whenever I place an online order, they always send me crushed, vacuum-seale...d packages. There is no possibility of damage during shipping, as I have attached photos showing that the boxes are intact. It seems the packing staff think they are clever enough ...