Retake Tried to Charge My Card Immediately After I Started the Free Trial

1

I started a one-week free trial of the Retake app, but as soon as the trial began, the app attempted to charge my card. Since I do not actively use the card, the payment was not completed, but throughout the day I have continued receiving messages from my bank about repeated attempts to charge my card.

I canceled my subscription through the app, but despite doing so, Retake is still attempting to charge my card. This is both extremely frustrating and contrary to the purpose of a free trial.

I request that Retake completely cancel all subscriptions and trial services associated with my account, remove my card information from its systems, and provide clear confirmation that I will not be charged any fees whatsoever in connection with this process.

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