On March 12, 2021, we purchased a brand-new 2021 Renault ZOE from Tepretoğulları Renault Dealership in Istanbul, Turkey.... On July 9, 2025, at around 00:20 AM, a fire broke out in the battery pack of our vehicle while it was parked in our apartment’s underground garage. As a result of this incident, o
Hello, We bought our Renault Megane 1.3 TCe vehicle in October 2024. However, we had problems with both the steering whe...el and the remote control system in the first week we bought the vehicle. We also reported this to the service. They changed the battery of the remote control. We have had a screen
"The issue has been resolved, thank you."
My problem is with Renault. The brand-new car I purchased in September already had issues from day one—I went home with ...a broken key. I reported this to the service center and the sales consultant, but they blamed me for it. However, the sales manager said, "I'll take care of it," and sent me off. T
I would like to share the issues I have been experiencing with my 2024 Renault Clio. Firstly, I continuously receive a w...arning that says "Battery low, start the engine," and this warning persists even after I start the engine and the 12V battery charges. This situation makes me question whether it i
On November 3, 2024, while driving my 2021 Renault Clio on the O-3 highway, my car suddenly burst into flames without an...y prior issues or warning lights. My family and I barely escaped the car in time, saving our lives by mere seconds. My car was regularly serviced at an authorized service center, w
I bought a new car in July 2024, and even though I use it almost every day, I’ve begun getting a battery charging error.... This warning stays on while I'm driving, and it just makes everything more annoying. It's very frustrating to deal with a problem in a brand-new car. I did some digging and discov
"The Renault authorized center contacted me immediately and said they would assist with the process. They arranged for me to meet with the authorized service to reach a solution as soon as possible. They stated that the Headquarters would be in constant communication with me throughout this process. I thank you in advance, and I hope we will resolve the issue quickly. Best regards."
I took our Renault vehicle to the authorized service center, Çetaş Otomotiv, on the morning of October 12, 2023, due to ...the injection lamp warning. I was promised the car would be ready the same day by 5:00 PM, with an estimated cost of ₺4,500. A week later, they informed us that the engine was comp
I have bought a brand new Megane 4 (1.3 Tce 140 hp joy) in 2020. It has a chronic ABS, TPW START STOP problem. It has br...oken 4 times in three years. Repaired the cables twice at the authorized service of Renault. In the last one, the ABS brain has been replaced under warranty. After three months, th
I own a Clio 4 2016 model Icon 1.5 dCi model vehicle. There are click-click sounds similar to the sound of a clock comin...g from the driver's seat. As far as I researched on the internet and from the service, I learned that it is a chronic malfunction caused by the heater flap motor and that it is a p
my 2018 Renault Megane 4 has this constant light issue, LED lights on my ride have turned yellow for no reason. Looks l...ike this problem happens all the time with Renault cars in Turkey. I've seen a bunch of other owners complaining about it too. Rang Renault HQ and told them what's up, hoping they
I recently had a Tesla screen installed on my Renault Megane vehicle, which is still under warranty. The service center ...serviced this process, but I had to take it to the Kütahya service center six times because the Bluetooth button of the Tesla screen wasn't working. After 20 days, I finally receiv
