I saw that there were blisters on the exterior of my Ray-Ban, and the number of them has been growing each day. When I took them back to the store where I had purchased them, the employees there informed me that the warranty had already ended and that they were unable to assist me in any way other than offering to repair the glasses for a price of 1,500 TL. I have taken very good care of my glasses and have avoided getting any moisture on them at all costs. It cannot be tolerated that this firm places such little importance on the happiness of its customers. What options do I have now? I insist on a more effective answer to this predicament. This kind of subpar service during the warranty period must not be accepted.
I recently bought a pair of Ray-Ban glasses from your store, hoping that the quality would live up to the brand's reputation. Regrettably, I was greatly let down. Even though the glasses were quite expensive, they ended up breaking before the warranty was up. When I brought them to your Gaziantep Ga...
I purchased the Ray-Ban RB 0840S 901/31 51 model from an official store. Unfortunately, the lens got scratched within a short period, even though I’ve been using it with great care. I have never experienced such rapid wear with any other sunglasses I’ve owned before. What’s more concerning is that t...
I purchased a pair of Rayban sunglasses from the Atasun Optik store in İskenderun Prime Mall about 1.5 years ago. For about five months now, I've been experiencing peeling on the lenses. I've used them diligently and never left them in the sun. While the warranty period for the product was still und...
After a period of two years, I noticed some white scratches on the upper part of the frame and the right and left edges of my Ray-Ban glasses with lenses that I purchased from Atasun Optik. In late April, I paid a visit to the Atasun Optik store located in Amasya AVM, where I made my purchase. I was...
A pair of Ray-Ban sunglasses I bought from Atasun have a noticeable flaw, and to be honest, the quality is below what I expect from Ray-Ban. Things can go wrong from time to time, and that's why excellent customer service is so important. Considering my past interactions with them, this is of utmost...
Comments