Hello, ETKT: 1572104532217-2 Departure: 0800 Flight: QR 960 Date: 23 JUNE Destination: Doha - Denpasar Bali Seat: 36K. On my flight with the information above, my screen was broken during the entire journey and I could not use it. ETKT: 1572104532217-4 Departure: 1935 Flight: QR 247 Date: 03 JULY Destination: Doha - SAW / Istanbul Seat: 26 F For my return flight and the information above, my seat was defective during the entire flight and I had to continue my journey uncomfortably throughout the entire flight. When I shared the situation with your hostesses, they came and checked, but no solution was provided. Hours later, when my wife said the situation again, they offered to take us to the business section, but there was an hour and a half left before the flight was over, and we said it meant nothing for just an hour. We did not receive any response after that. How convenient is it for you that these seats, for which we pay to go side by side with my wife, are defective in this way and that we have to take a flight in this way? I think that the necessary action will be taken in this regard and I look forward to hearing from you. I do not think that such a well-established and large company would tolerate such mistakes. I request that my grievance be remedied, and I present it to your information.
On September 5, 2025, I flew with Qatar Airways on flight QR 320 from Ankara Esenboğa Airport to Doha. Despite holding a Business Class ticket, I and my family were denied lounge access. My PNR and ticket details are attached. At check-in, I specifically asked about the lounge card, and the staff c...
Subject: Issues with Flight Reservation and Request for Resolution Dear Sir/Madam, I am a customer of Turkish Airlines. Last night, I attempted to purchase a ticket for the Hong Kong - Istanbul return flight on April 23rd through the Turkish Airlines mobile application. Despite making three pa...
Hello, On 02-11-2023, I purchased tickets for 4 passengers for the flights Istanbul Sabiha Gokcen to Dubai on 12-11-2023 and Dubai to Istanbul Sabiha Gokcen on 17-11-2023. The ticket numbers are as follows: 2352206977847: Serkan Nurettin C***** 2352206977848: Gokce Kosova C***** 2352206977849: Ya...
Dear Sir or Madam, I am reaching out to share my dissatisfaction regarding a recent flight I booked through Budgetair (reservation number BTR-1293123, e-ticket number 1573411464408). I encountered several issues during my time with Qatar Airways. Throughout my connecting flight, I faced some diffic...
On June 15, 2024, before our İzmir-Stuttgart flight, I purchased seats 14 D, E, and F, listed as exit seats, for ₺872.79 each. However, when we boarded the plane, the exit seats were in row 16, which was already occupied, forcing us to sit in standard seats in row 14. As a result, we did not receive...
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