On September 30, with order number 2034 through Pre Satış, I paid ₺254.9 via bank transfer to purchase a UC top-up for my PUBG Mobile account. However, even after two days, the UC has still not been credited to my account.
The PUBG Mobile ID I used during the order is 5144*****94. I also have the payment receipt as proof. After the purchase, I tried to reach customer service, but I have not received any response.
I am requesting either that the UC be credited to my account as soon as possible or that the amount I paid be refunded to me.
On Tuesday, October 21 at 08:25, I purchased 300 + 25 UC directly through the PUBG Mobile in-game store using the mobile payment option for ₺189.99. The payment was processed successfully, and the amount was deducted from my account, but my UC balance still shows 0. I did not receive any error mess...
About two and a half days ago, I purchased PUBG UC worth ₺200 using my bank card through Randum (Vezirbey). While placing the order, I entered my in-game ID: 5360****79. However, despite the payment being completed, no UC has been credited to my PUBG account. I also never received any order number ...
On 12/08/2025 at 14:33, I purchased 320 UC for my PUBG Mobile account (ID: 5127****160) via internet banking. The payment of ₺169.99 was successfully processed, and my bank account shows the transaction as completed with reference number 653325. However, even after several hours, the UC has still no...
On September 15, 2025, I purchased 325 UC in PUBG Mobile for ₺179.99 using my Visa card. The payment was completed successfully, and the amount was deducted from my account. However, the UC was never credited to my PUBG account. On the same day, I also purchased a smaller package (60 UC), and that ...
On September 10 at 15:02, I purchased 1800 UC for PUBG Mobile through Google Play. The payment of ₺3.19 was successfully charged from my Ziraat Bank account, and my order number is #8909. However, despite the successful transaction, the UC has not been credited to my PUBG Mobile account. My account ...
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