I purchased a random PUBG account for 50 TL via bank transfer on Hesap.com. However, when I tried to log in using the credentials provided after the purchase, I received an error message saying “This account does not exist.” My order number is 3654871.
I have not yet contacted Hesap.com customer service, but since I cannot access the product I paid for, I am requesting a full refund of the amount. I kindly ask that this issue be resolved as soon as possible.
On November 8, 2025, at 16:24:34, I purchased PUBG Mobile UC from the Hesapepin website. My order number is 61113, and I paid ₺1,290 via bank card. Despite the payment being successfully processed, my order has still not been delivered. The system continues to show the status as “Delivery Pending”, ...
About two and a half days ago, I purchased PUBG UC worth ₺200 using my bank card through Randum (Vezirbey). While placing the order, I entered my in-game ID: 5360****79. However, despite the payment being completed, no UC has been credited to my PUBG account. I also never received any order number ...
I purchased a PUBG account for ₺300, but I can’t log in to the account at all. Since I cannot access what I paid for, I want a full refund immediately. I have tried multiple times to log in, but it doesn’t work. I am now forced to request a refund, yet I have received no response. If I don’t get my...
On September 14, I purchased a standard PUBG UC package from Hesapkantin using my credit card. The order number is 5229****430, and the total amount I paid was ₺2200. Although the payment was successfully processed, my UC balance was never credited to my PUBG account. I waited for a reasonable amou...
I purchased a PUBG Mobile account for ₺350, but the password provided is incorrect, and I cannot access the account. This is extremely frustrating as I expected to receive a functional Pro account as promised. I have reached out for support and am now requesting either a full refund or a replacemen...
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