On November 8, 2025, at 16:24:34, I purchased PUBG Mobile UC from the Hesapepin website. My order number is 61113, and I paid ₺1,290 via bank card. Despite the payment being successfully processed, my order has still not been delivered. The system continues to show the status as “Delivery Pending”, even though significant time has passed since the purchase.
I immediately contacted Hesapepin’s customer service to report the problem, but I have not received any response or resolution. This is the first time I have experienced such an issue with an online UC purchase, and it has been both frustrating and disappointing.
I am requesting that the PUBG Mobile UC I purchased be credited to my account without any further delay. I expect Hesapepin to take responsibility, complete the delivery promptly, and ensure better communication with customers in situations like this.
On September 14, I purchased a standard PUBG UC package from Hesapkantin using my credit card. The order number is 5229****430, and the total amount I paid was ₺2200. Although the payment was successfully processed, my UC balance was never credited to my PUBG account. I waited for a reasonable amou...
On November 8, 2025, at 10:03 AM, I purchased PUBG Mobile UC worth $34.70 from www.hesap.hizmetleri.com (Order No: #223318). I completed the payment through mobile banking, and my PUBG Mobile User ID is 5167*89. However, the UC was never credited to my account. Since that day, I have repeatedly tr...
On 12/08/2025 at 14:33, I purchased 320 UC for my PUBG Mobile account (ID: 5127****160) via internet banking. The payment of ₺169.99 was successfully processed, and my bank account shows the transaction as completed with reference number 653325. However, even after several hours, the UC has still no...
On November 1, 2025, I made a payment of $4 through the Presatış website to purchase PUBG Mobile UC. Although my order #5216 shows that the payment was successfully received, it still appears as “pending,” and I have not received the purchased UC. I couldn’t find any customer service options on the...
On September 1, 2025, I purchased 1,500 UC in PUBG Mobile through Midasbuy using Vodafone billing. The total amount of ₺949.9 was successfully charged to my account, and my order number is SG2509013867Z1E650HZ5E. However, even after more than 30 minutes, the UC has not been credited to my PUBG Mobil...
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