I was charged a total of ₺1649 for three separate transactions by PUBG Mobile, an app I have never used or downloaded. When I contacted the necessary parties, they claimed I had approved the charges, which is completely untrue. I did not authorize any payments or provide any confirmation for these transactions.
It feels as though someone remotely accessed my phone and made these charges in my name. This is incredibly frustrating and unacceptable. I refuse to pay for an app or service I never used. I will file complaints with the relevant authorities and demand an immediate refund of the unauthorized charges. This situation must be resolved promptly to prevent further financial loss.
In my August mobile bill, I noticed an additional charge of ₺1,753 listed under “Pugg Mobil.” I never authorized this transaction, nor was I even aware it had occurred. When I contacted my mobile operator’s customer service to dispute the charge, they claimed that I had personally approved it. This ...
Between April 10 and April 20, 2025, a total of 11,590₺ was withdrawn from my card by PUBG Mobile—even though I don’t even have the game installed on my phone. I’ve never made a single purchase, I’m not subscribed to anything, and most shockingly, these transactions were processed without 3D Secure ...
I play PUBG Mobile, but I have neither a subscription nor a membership with the game. Despite this, unauthorized charges of ₺774.99 were made through mobile payment without my consent. I have no idea where this money went, and the game provided no explanation or notification about the charges. This...
I was shocked to discover that ₺6,700 was withdrawn from my account for PUBG Mobile purchases—and I never authorized any of it. I don’t even have the app installed on my current phone. I suspect that someone may have accessed my old account through a device I sold, and used my saved information to m...
I have never played or installed PUBG on my phone, yet on March 16, 2025, at 21:45, I suddenly received multiple messages, and without my authorization, the system charged my mobile account twice for ₺825 each—a total of ₺1650. This is a serious issue. How can such a transaction occur without my ap...
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