Without my knowledge or consent, I was charged twice on my phone bill for PUBG Mobile purchases, totaling ₺1650. I received a message from Turk Telekom about the transaction, but I never approved or authorized it.
When I contacted customer service, they were completely unhelpful and provided no solution. I requested a refund, but they failed to assist me.
If this issue is not resolved immediately, I will take legal action and file a complaint with the prosecutor’s office. PUBG Mobile and Turk Telekom, I demand my money back now! Stop charging customers for unauthorized transactions!
On August 14, 2025, I discovered that multiple unauthorized purchases had been made in PUBG Mobile through my Türk Telekom mobile line, totaling ₺2,660. These transactions were carried out without my knowledge or consent. I later learned that my phone had likely been infected with malware, which aut...
I am extremely frustrated and disappointed with Türk Telekom, Trend Mobil Ödeme, and PUBG Mobile. On my Türk Telekom mobile bill, I noticed a charge of ₺948 made through a platform called Trend Mobil Ödeme, supposedly for an in-app purchase in PUBG Mobile. The problem is, I never gave consent for th...
On February 17, 2025, without my consent, my Turk Telekom postpaid line was charged three times for ₺824.99 each, totaling ₺2,500, allegedly for PUBG Mobile purchases. These transactions were processed by Payguru under "automatic mobile approval." I never made any purchases or authorized any paymen...
I was shocked to find PUBG Mobile had been downloaded to my phone without my knowledge or consent, and the game was apparently approved with a simple "yes" confirmation. This resulted in an unexpected and hefty charge on my Türk Telekom bill. I never authorized the installation of this game, let alo...
I just noticed a ₺1649.98 charge on my phone bill, listed under PUBG Mobile, but I have never signed up or made any purchases in the game. I contacted Türk Telekom, and they confirmed that the charge was made for PUBG, yet I have no account or connection to the game. I reached out to both Türk Tele...
Comments