On July 14, 2025, I purchased 385 UC for PUBG Mobile from your website using my credit card. The payment of ₺221 was successfully charged to my card, and there were no issues with the transaction itself. However, instead of receiving the full amount I paid for, only 60 UC was credited to my account. My order number is 0535*6201.
After noticing the shortage, I reached out via your WhatsApp support line. I was told that I needed to use your in-site live chat or ticket system for assistance. While I understand support procedures, this is a straightforward case of an incomplete UC delivery, and I expected it to be resolved quickly through any contact method.
I request that the missing UC be credited to my account immediately, as I paid for the full package and have proof of payment. Please handle this matter promptly to prevent further inconvenience.
On 12/08/2025 at 14:33, I purchased 320 UC for my PUBG Mobile account (ID: 5127****160) via internet banking. The payment of ₺169.99 was successfully processed, and my bank account shows the transaction as completed with reference number 653325. However, even after several hours, the UC has still no...
On November 8, 2025, at 10:03 AM, I purchased PUBG Mobile UC worth $34.70 from www.hesap.hizmetleri.com (Order No: #223318). I completed the payment through mobile banking, and my PUBG Mobile User ID is 5167*89. However, the UC was never credited to my account. Since that day, I have repeatedly tr...
On September 15, 2025, I purchased 325 UC in PUBG Mobile for ₺179.99 using my Visa card. The payment was completed successfully, and the amount was deducted from my account. However, the UC was never credited to my PUBG account. On the same day, I also purchased a smaller package (60 UC), and that ...
I recently purchased UC worth 555₺ for my PUBG account (ID: 5645***151). The payment was successfully deducted from my bank account, but the UC has not been credited to my account, even after several hours of waiting. This is incredibly frustrating, as I have never faced an issue like this before. ...
On September 1, 2025, I purchased 1,500 UC in PUBG Mobile through Midasbuy using Vodafone billing. The total amount of ₺949.9 was successfully charged to my account, and my order number is SG2509013867Z1E650HZ5E. However, even after more than 30 minutes, the UC has not been credited to my PUBG Mobil...
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