On June 11, 2024, at 11:06 AM, I purchased 3850 UC for my PUBG Mobile account through Presatis.com using my iPhone in Osmaniye. I paid ₺1,149 via credit card. My PUBG Mobile Player ID is 515136070, and my order number is 487.
The payment was successfully processed, but even after 7 hours, the UC did not appear in my account. Additionally, I am unable to open the invoice file provided. I attempted to contact customer service regarding the issue, but I have not received any response.
This situation is highly frustrating because I paid for UC but cannot use it in the game. My primary request is for the 3850 UC I purchased to be credited to my account immediately. I expect Presatis.com and PUBG Mobile support to resolve this issue urgently and ensure that such delays do not happen again.
On September 14, I purchased PUBG Mobile UC worth ₺250 through Presatis.com using the bank transfer method. My in-game user ID is 5269****43, and the related order number is 677. Although the payment was successfully completed, more than 15 hours have passed, and the UC has not been credited to my ...
On November 1, 2025, I made a payment of $4 through the Presatış website to purchase PUBG Mobile UC. Although my order #5216 shows that the payment was successfully received, it still appears as “pending,” and I have not received the purchased UC. I couldn’t find any customer service options on the...
On September 30, with order number 2034 through Pre Satış, I paid ₺254.9 via bank transfer to purchase a UC top-up for my PUBG Mobile account. However, even after two days, the UC has still not been credited to my account. The PUBG Mobile ID I used during the order is 5144*****94. I also have the p...
On 12/08/2025 at 14:33, I purchased 320 UC for my PUBG Mobile account (ID: 5127****160) via internet banking. The payment of ₺169.99 was successfully processed, and my bank account shows the transaction as completed with reference number 653325. However, even after several hours, the UC has still no...
On November 8, 2025, at 16:24:34, I purchased PUBG Mobile UC from the Hesapepin website. My order number is 61113, and I paid ₺1,290 via bank card. Despite the payment being successfully processed, my order has still not been delivered. The system continues to show the status as “Delivery Pending”, ...
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