PhonePe Wallet Top Up Shows Successful but My Balance Never Updated

On the morning of November 8, 2026, I deposited 3,000 Indian rupees into my PhonePe wallet. The amount was debited successfully, and I have a confirmation screen from the transaction, but the money still hasn’t been credited to my PhonePe wallet balance. Since the deposit is marked as successful, I can’t understand why it hasn’t shown up in my wallet. This is causing me serious inconvenience because I can’t use the funds I’ve already paid, and it has reduced my trust in your service. I’m requesting that you immediately credit my 3,000 rupees to my PhonePe wallet or refund them to my original payment method, and that you let me know in writing as soon as this is resolved.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

PhonePe Payment of ₹3,000 Not Credited to Parimatch Account

12

I used PhonePe on 07‑09‑2026 to send an amount of 3,000 ₹, which was intended to be credited to my Parimatch account. Th...

4rabet Deposit Not Credited After ₹2,000 PhonePe Payment

141

On March 23, 2026, at approximately 3:07:34 PM, I attempted to deposit ₹2,000 into my 4rabet account via PhonePe. The am...

PhonePe Fails to Credit ₹1,000 UPI Deposit Despite SBI Debit

210

On January 18, 2026, at approximately 1:58 p.m., I made a ₹1,000 UPI deposit from my State Bank of India account to my P...

PhonePe UTR 658074138170 Not Reflected in Wallet

53

On 16/02/2026, I transferred 1000 rupees from my Indian Bank account to my PhonePe wallet, but the money has still not b...