PhonePe Payment Not Credited

I am writing about a problem I faced with the Black Dragon game regarding a payment made through PhonePe. On 1 September, I deposited 2000 into my Black Dragon game account, but the money has not been added to my in‑game balance. The amount has been successfully debited from my PhonePe account, as can also be seen in the attached PhonePe transaction screenshot. In addition, the Black Dragon deposit page shows a 2,000 ₹ deposit with “To Be Paid” status and the order number RC20260901155612761055039, yet in the game my balance is still not updated. I am unable to use the money I deposited, and there is no clear explanation in the game about this missing amount. I request that my 2000 deposit be either added immediately to my Black Dragon game balance or refunded back to my original payment method as soon as possible.