Perplexity charged me after canceling Pro, how can I get a refund?

If Perplexity charged you after canceling Pro,

• First confirm whether the subscription was fully canceled;

• Check:
– Cancellation confirmation emails
– Subscription status in Perplexity settings
– Apple or Google Play subscriptions
– PayPal or card billing history
– Multiple Perplexity accounts/emails

– Perplexity states subscriptions auto-renew unless canceled before the renewal date.

• Verify who processed the payment;

– Direct Perplexity billing
– Apple App Store
– Google Play

– Perplexity says App Store and Google Play subscriptions must usually be disputed directly with those platforms.

• Gather proof before requesting a refund;

• Save:
– Cancellation screenshots
– Billing receipts
– Support emails/chats
– Bank statements showing the charge

If the issue remains unresolved, consider filing a complaint on Xolvie for added leverage.