I canceled PDFfiller subscription but it still billed me, what steps should I take?

If you canceled PDFfiller but it still billed you, here’s what to do;

Check your cancellation first;

• Log in → PDFfiller → Account → Billing/Subscription
• Confirm:
– Status (Canceled / Active)
– Auto-renew setting
• Screenshot the subscription page

Find your cancellation proof;

• Search email (Inbox + Spam):
– “Cancellation confirmation”
– “Subscription ended”
• Screenshot the confirmation

Verify how you canceled;

• If via App Store / Google Play:
– Open Subscriptions → Check cancellation status
• If via website:
– Make sure the final step confirmed cancellation

Check your bank/card statement;

• Note:
– Charge amount
– Date
– Merchant name
• Screenshot the charge

Contact PDFfiller Support;

• Explain you canceled but were still billed
• Provide:
– Account email/username
– Charge date & amount
– Screenshots (subscription + cancellation + bank)

• Ask them to:
– Stop future billing
– Refund the incorrect charge
– Send a written cancellation confirmation

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.