Here are useful and direct ways to contact OurHobbyFun support when they don’t respond, incorporating the official information:
• Official web contact form
First, use the verified contact form:
https://ourhobbyfun.com/contact
Clearly explain the issue (charges, features not activated, cancellation) and attach screenshots. Explicitly request assistance from a human agent.
• Support email address
Write directly to: [email protected]
Use a clear subject line such as “Charge without access / Cancellation request.” In the message, include the date, amount, payment method, and your username.
• Retry via another channel
If you don’t get a response by email, submit the form again from a different browser or device and mention your previous unanswered attempts.
If the issue persists, you can file a complaint on Xolvie to document your case and see how other users managed to get an effective response in similar situations.
Related Complaints
Ourhobbyfun Took My €2 Order but Never Delivered the Product

On May 5, I purchased a backpack for €2 from the Ourhobbyfun website. To this day, I have not received the product, nor have I received any response. It is impossible to contact them. Ourhobbyfun received my order on May 5, 2025, but there has still been no update or progress. I have checked my em...
Ourhobbyfun Sent False Delivery Message and Charged €4

Even though we had just placed the order, Ourhobbyfun sent us a message claiming that the item had already been transported from Istanbul to Ankara and was waiting at the delivery point. We clearly made no such mistake or request. €4 was charged to us for this.