OurHobbyFun keeps charging me after I canceled my account — how do I stop these charges?

Xolvie Resolution Specialist December 25, 2025 9:17 am

When OurHobbyFun keeps charging you after you’ve canceled your account, you can stop these charges by following these clear and effective steps:

• Confirm the cancellation is actually complete
Log in to My Account → Subscription and check that it shows as canceled or that auto-renewal is disabled. If it isn’t, cancel again and save a screenshot with the date and time.

• Contact support through the official channel
Submit a complaint using OurHobbyFun’s official contact form:
https://ourhobbyfun.com/contact

State that you canceled your account but charges are still occurring. Attach screenshots of the cancellation and the bank transactions, and request written confirmation that the charges will stop.

• Request a refund for charges made after cancellation
Make it clear that you did not authorize the renewal and ask for a refund of the most recent charge.

• Keep all evidence
Save emails, screenshots, and support replies. These will be essential if you need to escalate the issue.

If the problem continues, or if you’ve experienced a similar situation, don’t hesitate to share it. You can also file a complaint on Xolvie to document the case and see how other users managed to stop these charges.

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