I was using Omegle on my mobile phone over mobile data when I suddenly received a message stating that I was banned for being under 18. This ban has now been in place for two days.
I am an adult, and I believe this ban was triggered accidentally when my young daughter briefly appeared in front of the front camera while I was using the service. This was a momentary and unintentional situation, and it does not reflect my actual age or usage of the platform.
I have not yet attempted any age verification or other recovery methods, which is why I am submitting this complaint. I kindly request that my case be reviewed, that it be taken into account that I am over 18, and that the brief appearance of a child was accidental.
I respectfully ask that my ban be lifted and my access to Omegle restored as soon as possible. Alternatively, I request clear guidance on what steps I need to follow to verify my age and resolve this issue.
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