OkCupid Premium Subscription Not Showing Photos

Volkan
Volkan
OkCupid
August 18, 2024 9:43 AM133

Despite purchasing a Premium membership on OkCupid, I’m unable to view list photos. The app keeps displaying a message saying, "Your Cupid picture list will refresh in X hours," but when the time comes, the refresh countdown just extends again. Yesterday, it said 13 hours, and today it’s showing 18 hours again.

I’m really frustrated with this recurring issue and can’t understand why this is happening, especially after upgrading to Premium. I expect OkCupid to resolve this problem immediately, as the feature is clearly not working as advertised.

Comments

Similar Complaints

OkCupid Premium Login Blocked by “General Verification Error” on iOS 17

Single
Single
OkCupid
August 18, 2025 7:47 PM63

Today, I purchased a Premium membership on the OkCupid app. About an hour after completing the purchase, I began receivi...

OkCupid Matches Not Showing in Inbox on iPhone Despite Successful Swipes

Ufuk
August 10, 2025 7:45 AM53

I use the OkCupid app on my iPhone and for the past 10 minutes I’ve been facing a recurring problem. Even when I get a m...

How Can I Delete OkCupid Profile?

Merve
Merve
OkCupid
December 2, 2024 9:55 PM95

I subscribed to OkCupid and paid for premium features, but while using the app, I was suddenly logged out without warnin...

I Can’t Log In to My OkCupid Account Since April

Kerem
Kerem
OkCupid
June 8, 2025 10:19 PM285

Dear OkCupid Support Team, I’ve been unable to access my OkCupid account since April 14. Every time I try to log in, th...