NovelCat Has Not Clarified My Novel’s Contract Status

Hi NovelCat Team, I hope you are doing well. I am writing regarding the contract status of my novel “My Boyfriend Is My Doom,” which has been under editor’s preparation for about one week and one day now. From my side, I believe I have followed all the required steps on the platform, but I am still unsure about the exact status of the non‑exclusive contract for this work, especially since I have not signed any contract yet. I am worried that there might be something missing on my side that is preventing proper communication with my assigned editor. I would kindly like to request clear information on the current contract status of “My Boyfriend Is My Doom,” and guidance on how and when I should enter my bank details into the system. I would also appreciate a way or channel to communicate directly with my editor, or at least receive specific instructions from your team so I can complete any remaining requirements. Thank you very much for your time and assistance.