I have been investing with Nova Investment for a long time. I wanted to withdraw the money in my account, which is in USD, to my TRY account, but I couldn’t. When I requested to withdraw in USD, I was told that I need to have a USD account. Now, I need to open a foreign currency account at the bank to receive the USD. I am requesting the TRY equivalent instead. I feel wronged in this situation.
I am an expat living in Germany and recently started investing with an investment company called Nova Investment. They suggested I invest with something they called a "fixed rate." Now, when I withdraw money, even though the dollar rate is ₺34, I am receiving it at ₺30. They provided some informatio...
Hello, I am investing with Nova Investment firm and created a withdrawal request, but the money hasn’t come yet. Customer service says it's because today is Saturday, but I want to be able to withdraw every day. I heard withdrawals are possible in crypto, but I want to withdraw to my bank. They need...
I started investing with Silver Invest. The money I invested benefited from a fixed exchange rate campaign. Now that I made a withdrawal, there is a currency difference in the amount I received. When I logged in, the fixed exchange rate was shown, and it should have been the same when withdrawing. I...
I opened an account with Interactive Brokers and transferred 2000 TL for trial purposes. After some back-and-forth regarding documents and questions, my account was finally set up. However, I decided not to use the application because I didn't like its interface, and I initiated the process to withd...
My account with Nova Investment was suddenly blocked without any prior notice or explanation. I am unable to access my funds or make any trades. After reaching out to customer service, they assured me that they would follow up, but I’ve received no further communication. This is a serious case of mi...