MyIQ's Unauthorised Subscription And Unauthorised Monthly Payments

December 31, 2025 6:10 AM272

I have noticed two unexpected subscription charges on my Visa card from “MyIQ.com/AU” in Sydney, each for $29.99, dated 22/11/25 and 22/12/25. I do not know what specific product or service these charges relate to, and I have never knowingly purchased or subscribed to any service from this company. The only thing I may have done is participate in a Facebook quiz, but I would never voluntarily agree to an ongoing paid subscription for such a service. From my perspective, these are unauthorized or at least non-transparent subscription charges, as I was not clearly informed about any paid membership, recurring fee or terms. I have not previously contacted either MyIQ.com/AU or my bank about this situation, and I became aware that there appears to be a subscription only after seeing these repeated debits on my statement. I request that any subscription or membership linked to my card with MyIQ.com/AU be immediately cancelled and that a full refund be issued for both charges of $29.99 taken on 22/11/25 and 22/12/25. I also ask that no further debits be made to my card in the future and that I be informed in writing of the cancellation and refund.

Comments

Similar Complaints

MyIQ Unauthorized Charge After Test Payment - Refund Requested

November 30, 2025 4:04 AM521

I recently used MyIQ’s test/quiz service and clearly agreed only to a single charge of €0.50 on my credit card. Despite ...

Complaint To MyIQ On Misleading And Finally Charging Me €29.99

December 1, 2025 3:17 PM662

I recently used the IQ test service on MYIQ.COM and noticed that I was charged without proper information or clear conse...

MyIQ Charged €29.99 on Visa Card Without Authorization

December 28, 2025 6:03 PM312

On 26.12.2025, a charge of 29,99 EUR was taken from my Visa card issued by mBank in connection with access to the MyIq w...

MyIQ Charged €29.99 Without Consent After Online IQ Test

December 14, 2025 6:10 PM583

I am writing to report an unauthorized charge of 29.99 euros made by MyIQ in connection with an online IQ test. On 12/12...

MyIQ Scammer Don't Try Their IQ Test

December 12, 2025 4:12 AM480

I am writing to share my negative experience with the website MyIQ.com so that this issue can be resolved and other user...