I started the 7-day free trial of the Mondly Arabic app through Google Play on July 23, 2026. On July 30, 2026, at 5:59 ...PM, when the trial period was ending, I was charged approximately $9 through Türk Telekom mobile billing without my explicit confirmation, even though I was not using the app. As s
I signed up for the Google Mondly Learn app because it offered a 7-day free trial. Although the app clearly stated that ...I could use it for free for 7 days, my subscription was apparently converted to a paid subscription immediately, and I was charged without my consent or any clear notification. On
Mondly is a prominent language-learning platform founded in 2014 by Alexandru Iliescu and Tudor Iliescu under ATi Studios in Brașov, Romania. In May 2022, the company was acquired by the global educational publishing corporation Pearson. Mondly provides interactive, digital self-study courses designed to make learning new languages accessible and engaging for learners worldwide.
Customer Support Email: [email protected]
Phone Number: Mondly does not provide a publicly available customer service telephone number. Users can contact support through email or via the help and inquiry forms available within the app and website.
Mondly operates within the educational technology (EdTech) and digital language-learning industry. It offers a freemium model with subscription-based upgrades that provide access to full language catalogs and specialized learning tools across web and mobile platforms.
User feedback across independent consumer platforms reveals notable frustration, predominantly centering on billing disputes, subscription management, and software functionality.
If you have experienced issues with Mondly, you are not alone. Share your experience or file a complaint on Xolvie to make your voice heard and help other learners navigate their options.
