Mondly Charged Me After a 7-Day Free Trial Without Confirmation

I started the 7-day free trial of the Mondly Arabic app through Google Play on July 23, 2026. On July 30, 2026, at 5:59 PM, when the trial period was ending, I was charged approximately $9 through Türk Telekom mobile billing without my explicit confirmation, even though I was not using the app. As soon as I noticed the charge, I immediately canceled the subscription, but I have not received any refund.

I could not find any contact information or support channel within the Mondly app, so I was unable to contact the company directly. I have also not contacted Google Play or Türk Telekom regarding this issue.

I am requesting a full refund of the approximately $9 charge that was taken at the end of the free trial without my clear and explicit authorization, including the amount collected through Türk Telekom mobile billing.