I can't return my Micas purchase, what are my options?

First review the reason for the denial against the company's return policy, including the return window, item condition, and any exclusions such as final-sale products.

If you believe your order qualifies, contact Micas support with your order number, photos, and proof that the item meets the stated return requirements.

If the return is still refused, request a written explanation and keep copies of all emails, receipts, and tracking information.

If you paid by card or another protected payment method and the item is defective or not as described, you may also ask your payment provider about available dispute options, and you can share your experience on Xolvie to increase visibility of the issue.