Unauthorized Trades on MEXC Drained My Aleo Coin Balance

On January 1, 2026, at around 5:00 PM, when I checked my MEXC account, I noticed that at approximately 3:00 PM there had been unauthorized access to my account and transactions were carried out without my knowledge. I had Aleo coins worth approximately $6,250 in my account. These Aleo coins were sold, and then over the course of about 30 minutes, a coin called XI was repeatedly bought at high prices and sold at a loss in an apparent attempt to drain my balance. With the remaining $168 balance, PEPE coin was purchased. There is no history of trading XI or PEPE coins in my normal transaction activity—these trades were carried out entirely without my knowledge or consent.

In addition, I received no security alert or login notification regarding this account access. Under normal circumstances, MEXC sends me a notification for every login, so the lack of any alert during this unauthorized access strongly suggests a serious security vulnerability.

As soon as I noticed the incident, I immediately contacted MEXC support and provided all requested information. I clearly stated that I had suffered financial loss, that the transactions were not mine, and that a full investigation should be conducted to resolve my grievance.

My expectation from MEXC is that these unauthorized transactions be thoroughly investigated, that the Aleo coins sold without my consent be restored to my account, and that my full loss of approximately $6,250 be fully compensated. I respectfully request that the harm I have suffered due to these account security and notification failures be resolved as quickly as possible.