Metapay Approves Refund but Fails to Return Money to My Bank Account

2

On July 21, I accidentally requested a refund of approximately $52 USD to Okey Ekstra through Metapay. Even though the refund was approved, the money still has not been returned to my bank account.

No one is helping me in any way. Below, I have the receipt and the message stating that the refund was approved. I honestly do not understand how these people handle problem resolution, because despite clear proof, the issue has still not been resolved.

Comments

Similar Complaints

Metapay Withdraws Money Without Consent During Okey Ekstra Game

23

Between 8:59 AM and 9:08 AM on August 18, 2024, while playing the Okey Ekstra game via Facebook, a total of four unautho...

Metapay Allows Repeated Unauthorized Charges From Game App

10

On September 24, 2025, at 10:54 PM, while playing the Okey Ekstra game via Facebook, an unauthorized charge of approxima...

Google Pay Refund Not Reflected on My Card After Return from Temu

84

I made a purchase on Temu.com for 692.43₺ and returned it immediately. Temu confirmed the refund, but it still hasn’t ap...

Unauthorized Meta Pay Dublin Charges Hit Credit Card for Months

97

I discovered that money has been regularly charged from my İş Bank credit card under the name “Meta Pay Dublin” complete...