I am writing regarding unauthorized charges that I am receiving from impulsebrain.com, even though I am not subscribed to any of their services. The payments are being taken from my account without my consent, and the most recent charge of 29 euros was made today; it is the second time I have been charged this amount. I have never knowingly activated a subscription with this company, and I do not see any active subscription in my usual subscriptions section. The charges appear to be linked to the email address cox67**@gmail.com, but I have not been able to contact anyone at impulsebrain.com to clarify the situation or to block these payments. It is impossible to reach customer support through the channels I have found, so at the moment, I have no way to manage or cancel what appears to be a subscription. With this complaint, I request the immediate cancellation of any subscription or account associated with my email address on impulsebrain.com, and I ask that no further charges be made to my payment method. I also request to be refunded for at least one of the two fraudulent charges already made, and I ask you to verify how these charges were activated, since I did not authorize this subscription.
For the last three months I have been charged 39.98 USD every month by Impulse through their website, even though I do not have access to my account and I am unable to reset my password. The most recent charge appeared on my credit card with a posting date of March 11, 2026. I do not have any workin...
I downloaded the Impulse Brain app on my iPhone just to try it out. Before the trial period ended, my credit card was charged a one-year subscription fee of $27 at 3:00 AM on October 24, 2025. This situation caused me financial harm, and I am requesting a refund. After the payment, I did not receiv...
I have been using the Mental Impulse app and, despite cancelling my subscription, the company continues to withdraw money directly from my bank card without my authorization. This is an ongoing issue and, after cancellation, more than 300 USD has been taken from my account in total. The payments are...
I have a monthly subscription with Mental Impulse IQ, which I activated through a social media link on Facebook on 10 October. The monthly fee is €19.99 and, according to the information provided, this amount is supposed to double after a certain period. I no longer need this subscription and do not...
I downloaded the IMPULSE – Brain Training app to use on my iOS device. The app’s advertisements stated that it would be available for free. However, without any approval or knowledge on my part, a Premium membership fee of $5 was charged to my card on 05/04. On top of that, I never used the app, and...
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