Hotels.com Ignored Us When Our Room Wasn't Ready at Check-In
August 15 5:06 PM
We made a reservation for L Hotel Sarigerme in Mugla through Hotels.com with a check-in time of 2:00 PM today. We arrive...d at the hotel at 2:00 PM, but we were told there was a technical issue with our room and were asked to wait until 4:00 PM. By 4:00 PM, the room was still not ready, and no one pro