Scott

Scott

Member since September 2026

Complaints

Complaints Commented On

PDF AID Unauthorized Charges - Refund Not Received

December 17, 2025 7:25 PM165

On 12 November, I used PDF AID for what was clearly presented as a one‑time PDF conversion and made a single payment wit...

Scott
165

That response by PDFaid is their typical response. There is no live person to speak with. If you call the customer support number it is answered by an AI billing department. The AI tells you they can't find your email or debit card information. No other prompts are available on their support number. I have gone back and fourth with them through email and they have no answers of why they directly charged my debit card. I sent them copies of my bank statements clearly showing that the in fact indeed charged my debit card. I believe the company has it set up this way to defraud the public. There are just too many people reporting the same thing that happened to them on various review sites