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Agoda Gave Me the Wrong Hotel Room and Refused to Fix It
I booked a sea-view room with a balcony and breakfast included at Atlantico Marina Hotel in Ponta Delgada, Azores, throu...gh Agoda for March 10-15. My payment was processed, and my reservation clearly stated the room type I selected. However, when I arrived at the hotel for check-in on March 10, they
