Booking.com Overlooks Medical Emergency in Refund Request
January 10 12:40 AM98
I created a non-refundable reservation through Booking.com for Velinov Boutique Hotel in Bulgaria for the dates January ...17–20, 2026, and paid $350 USD by credit card. However, well before the reservation dates, on December 29, 2025, my son and I were involved in a serious traffic accident. Our vehic