MeLab.io charged me twice, how can I get a refund?

If MeLab.io charged you twice,

Review your billing history first;

• Check:
– Payment receipts
– Billing history
– Subscription status
– Bank or card statements

• Look for:
– Duplicate charges on the same date
– Multiple active subscriptions
– Repeated transaction IDs
– Pending and completed payments

Gather evidence;

• Save screenshots showing:
– Both charges
– Transaction details
– Account billing page
– Any communications from MeLab.io

• Keep:
– Payment receipts
– Bank or card statements
– Transaction reference numbers
– Support conversations

Contact MeLab.io support;

• Request:
– A detailed explanation of both charges
– Confirmation that only one payment was required
– A refund for the duplicate payment
– Correction of any billing error

• Ask for:
– A case reference number
– Written confirmation of the investigation
– A refund processing timeline

Many people have shared their issues here and found resolutions. If you have one, feel free to reach out to Xolvie.