Megabahis Withheld My Winnings from Golden_Race Bet, No Resolution After 3 Weeks

December 08, 2024 3:38 pm
28

I placed a successful bet on the Golden_Race provider via Megabahis, and while the winnings appeared as a "pending payment," they were never credited to my account. I reported this issue to customer support, but after three weeks, I still haven’t received any resolution or meaningful updates.

During this time, I repeatedly contacted support to check the status, only to receive dismissive responses saying the issue is still under review. I even submitted a callback request and provided proof, including screenshots clearly showing the winnings. Despite this, I was essentially accused of lying and told there was no issue with the bet.

Megabahis’s handling of this situation is unprofessional, leaving me frustrated and unheard. A simple issue like this should not take weeks to resolve. I demand my winnings be credited to my account immediately, as the amount is still marked as "pending payment" in my betting history. This level of neglect is unacceptable.

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