I canceled my MeetMe subscription, but the charges are still continuing. What should I do in this situation?

First of all, it’s important to make sure the subscription was actually canceled in the same place where it was purchased.

A common mistake is deleting the app or logging out of the account instead of turning off the subscription in the app store settings.

Even if you cancel inside MeetMe, charges may continue if auto-renewal is still active at the app store level.

Go to the subscriptions section on your device and check the status of MeetMe. If the subscription is still active, cancel it again and note the cancellation date.

Then review your payment history—sometimes a charge appears on the last day of the already paid period, which can look like an error.

If money continues to be charged for a new billing period after cancellation, this is a valid reason to request a refund. Submit a refund request through the app store, stating that the subscription was canceled in advance but the charge still occurred.

At the same time, report the issue to MeetMe support through the app, keeping proof of cancellation and payment details.

If the issue is not resolved or you only receive template replies, be sure to post a complaint on Xolvie describing all the steps you took.

This approach often helps secure a refund and draws the service’s attention to technical errors or improper subscription handling.