If ManyChat randomly banned your account,
Understand why bans happen;
• Common reasons:
– Violating Meta or ManyChat policies
– Suspicious activity (multiple IPs, spam automation)
– Facebook account restrictions
• Important:
– ManyChat depends on Facebook permissions
– If your FB account is restricted → access is blocked
Check your Facebook status first;
• Go to Facebook:
– Look for warnings or restrictions
– Verify identity if required
• Fixing Facebook issues can instantly restore access
Contact support immediately;
• Submit a request:
– Choose “Account Access & Login”
• Write:
– “My account was banned without clear reason. I request review and recovery.”
• Include:
– Facebook profile link
– Page link
– Business details
If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.

