5
Resolved

Moldy And Disgusting Magnum

Moldy And Disgusting Magnum
Moldy And Disgusting Magnum
Moldy And Disgusting Magnum
Moldy And Disgusting Magnum
+1
August 3, 2023 2:02 AM213

On August 2, 2023, I bought some mini Magnums from Migros, only to discover that they were covered in mold! When I handed one to my child, I hadn't even opened the package. "Mom, this looks awful, I won't eat it!" my child exclaimed after a single lick. Despite the fact that the ice cream was not expired, I found it in a bad state. How could they have gotten so moldy and spoiled? I'm speechless! This is Magnum's second problem. I discovered a splinter inside their ice cream last year. Magnum has completely turned me off. My child is only four years old, and I shudder to think what might have happened if they ate it without realizing it. How can such defective products be sold by a well-known brand like Magnum? This is a huge scandal!

August 3, 2023 8:31 AM (6 hours after complaint)

Hello, You can be sure that we will consider your feedback regarding our products and services as an opportunity to improve ourselves. We will review the matter you have conveyed and provide you with information as soon as possible. For any kind of assistance you may need regarding your requests, you can reach us. Best regards, Unilever

Derya
August 3, 2023 12:11 PM

I was told that I needed to send an email, but we hung up the phone without getting an email address, and now I can't be reached. Could you send me an email address?

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