Hello, I’ve been a loyal LivU user for three years, and I regularly purchase coins every month. However, for the past few weeks, I’ve been facing a serious issue: right after I buy coins, the app refuses to connect. The match screen just stays stuck on “waiting,” and I can’t get into any interactions.
I even tried switching devices thinking it might be a phone issue, but the same problem continues. This clearly shows that the problem is with the app itself, not the user. It's beyond frustrating to pay for a service and get nothing in return.
As someone who supports the platform with regular purchases, I expect LivU to fix this connection issue immediately. You’re taking my money—at least make sure the app works!
I deposited money into my LivU account expecting to receive coins immediately, as has always been the case in the past. But this time, the coins never showed up. I’ve never experienced an issue like this before, which makes this situation even more frustrating. I trusted the platform and completed t...
I registered on LivU, but I did not receive my coins as expected. After signing up, I even sent proof of my registration, yet I still haven't received anything. I would appreciate it if you could assist me in resolving this issue. As a new subscriber, I expected a smooth experience, but this is fru...
I purchased 5,000 coins on Livu earlier today, but they still haven’t been added to my account. I paid through a bank transfer and even submitted a payment receipt, but despite repeatedly contacting their so-called “VIP support” since morning, I haven’t received any solution or response. This shoul...
I made payments for two separate services, and neither of them were credited to my account. If my money isn't refunded, I will never use this app again. Lately, I've been making frequent purchases, and the problems have only been increasing. This is completely unacceptable. Their customer service h...
On November 15, 2025 at 17:30, I purchased 1,500 coins on Livu for $2 using my bank account. The transaction was approved, the payment was withdrawn from my account, and I still have both the receipt and the transaction link. However, the coins were never added to my Livu account. This is the secon...
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