I deposited money into my LivU account expecting to receive coins immediately, as has always been the case in the past. But this time, the coins never showed up. I’ve never experienced an issue like this before, which makes this situation even more frustrating. I trusted the platform and completed the payment, yet I’ve received nothing in return.
I’m asking LivU to resolve this as soon as possible and credit the coins I rightfully paid for. I expect reliability when I use your service—this kind of error is unacceptable, especially when money is involved. Also, the “250-character message requirement” feels unnecessary and confusing. Please review your systems and fix both the missing coins and the user experience immediately.
I registered on LivU, but I did not receive my coins as expected. After signing up, I even sent proof of my registration, yet I still haven't received anything. I would appreciate it if you could assist me in resolving this issue. As a new subscriber, I expected a smooth experience, but this is fru...
I purchased 5,000 coins on Livu earlier today, but they still haven’t been added to my account. I paid through a bank transfer and even submitted a payment receipt, but despite repeatedly contacting their so-called “VIP support” since morning, I haven’t received any solution or response. This shoul...
Hello, I’ve been a loyal LivU user for three years, and I regularly purchase coins every month. However, for the past few weeks, I’ve been facing a serious issue: right after I buy coins, the app refuses to connect. The match screen just stays stuck on “waiting,” and I can’t get into any interaction...
On August 13, 2025, I purchased ₺1,440 worth of coins (stones) on the Livu app using my Yapı Kredi bank card. The payment was successfully deducted from my account, but the coins were never credited to my Livu account. Immediately after the purchase, I contacted Livu customer support to report the i...
On November 15, 2025 at 17:30, I purchased 1,500 coins on Livu for $2 using my bank account. The transaction was approved, the payment was withdrawn from my account, and I still have both the receipt and the transaction link. However, the coins were never added to my Livu account. This is the secon...
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