Even though I no longer actively use the Livu app, charges were made through my account without my knowledge or consent. When I later realized what had happened, I learned that my sibling had made multiple in-app purchases using my credit and debit cards. The transactions were processed through my registered cards with Ziraat Bank, Halkbank, and İş Bank.
None of these charges were authorized by me. As soon as I became aware of the situation, I confirmed that I was not actively using the app at the time. Since these transactions were made without my explicit consent or knowledge, I request that all payments made through the Livu app be canceled and that the full amounts charged to my cards be refunded to me.
I believe the dates and amounts of these transactions can be clearly verified through Livu’s system records and the corresponding bank statements. I request that this matter be urgently investigated and that my financial loss be resolved as soon as possible.
I just discovered that a total of ₺1200 was charged to my Ziraat Bankası Genç Card for purchases on the Livu app—an app I never use and never authorized! Somehow, my account information was accessed, and my money was spent without my knowledge or consent. How is this even possible? I demand an immed...
Even though I do not have the “Livu” app installed on my iPhone (iOS), on November 17 and 18, 2025, a total of six unauthorized transactions were made on my Ziraat Bank credit card: Four charges of $205 Two charges of 844.20 MYR The transaction descriptions include “livu Hong Kong hk.” These pay...
I’m filing a serious complaint against the Livu app. I have never created an account or used any services connected to this platform. Despite that, my bank card was charged 16 separate times, totaling ₺1876—without my consent or authorization. This is a blatant case of unauthorized transactions, an...
I’m shocked and extremely angry with Livu. I don’t even have a membership or active subscription on the app, and yet three separate charges were made to my card, totaling ₺776. What’s even more outrageous is that I never received any confirmation or approval code for these transactions. How can Livu...
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