LiveCareer Billing Complaint Over Unrecognized Credit Card Charge

On October 1, 2026, I discovered an unauthorized charge of approximately $20 from Livecareer.com.tr / Strassen Lu on my Enpara card. I do not have any subscription, membership, or paid service with LiveCareer that I have authorized. Nevertheless, money was withdrawn from my card without my knowledge or consent, causing me significant financial distress and inconvenience.

So far, I have not contacted either Enpara customer service or LiveCareer regarding this matter. I request that Enpara investigate the transaction and refund the amount charged to my card. I also want to know how and why this payment was processed. Additionally, if there is any membership, subscription, or recurring payment authorization registered under my name by LiveCareer, I demand that it be canceled immediately and that I receive written clarification regarding this transaction.

I request a thorough investigation into this unauthorized payment and appropriate action to resolve the financial harm caused by this transaction.