5
Resolved

Linkedin Account Access Issue – Need Support

Ganesh
Ganesh
Linkedin
May 7, 2025 5:23 PM43

My Linkedin account, has been temporarily restricted for reasons that I am currently unaware of. My account has an active Premium Business package. However, the instructions provided by Linkedin to regain access to my account have not been effective. Firstly, I would like to point out that the support portals can only be accessed by logging into my Linkedin account. Since I am unable to log into my account, it is not possible for me to submit a support request through the portal. In this situation, I am being asked to create a support request while I am unable to access my account. Every day, I am asked to repeat the verification steps, and when I attempt to proceed with the Persona step, I receive a pop-up message stating "Your request has already been received." As a result, I have not even been able to reach the document submission stage. In this context, I have not been provided with any clear explanation as to why my account has been restricted, nor have I received any information regarding how much longer I will need to wait for my account to be reactivated. I kindly request that my account be reactivated as soon as possible, and that I be provided with clear information regarding the support process.

Progress

May 7, 2025 5:33 PM

My Linkedin account, has been temporarily restricted for reasons that I am currently unaware of. My account has an active Premium Business package. However, the instructions provided by Linkedin to regain access to my account have not been effective. Firstly, I would like to point out that the support portals can only be accessed by logging into my Linkedin account. Since I am unable to log into my account, it is not possible for me to submit a support request through the portal. In this situation, I am being asked to create a support request while I am unable to access my account. Every day, I am asked to repeat the verification steps, and when I attempt to proceed with the Persona step, I receive a pop-up message stating "Your request has already been received." As a result, I have not even been able to reach the document submission stage. In this context, I have not been provided with any clear explanation as to why my account has been restricted, nor have I received any information regarding how much longer I will need to wait for my account to be reactivated. All relevant screenshots are attached to this letter for your review. I kindly request that my account be reactivated as soon as possible, and that I be provided with clear information regarding the support process. Name: Ganesh G LinkedIn ID: ganesh****@gmail.com

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