Brand Overview: LadyBoss
LadyBoss is a health, weight loss, and lifestyle brand designed specifically for women. Founded in 2014 by Kaelin and Brandon Poulin, the company grew into a prominent digital fitness and supplement brand. After going through ownership changes, the brand is currently operated under Unstoppable Legacy, LLC, continuing its mission to provide nutrition and wellness solutions to women.
Contact Info
Customer Support Email: [email protected]
Customer Support Phone: 208-391-3808 (alternative: 877-246-0781)
Industry and Operations
LadyBoss operates in the health, dietary supplement, and digital fitness industry. The company combines nutritional products with lifestyle coaching, digital fitness programs, and online community support to help women achieve their personal health and weight goals.
- Nutritional Supplements: Meal replacement shakes (such as LadyBoss LEAN), hormonal balance formulas, pre-workouts, collagen, and greens powders.
- Digital Fitness and Coaching: Subscription-based fitness applications, structured workout regimens, accountability coaching, and virtual transformation challenges.
- Nutrition and Meal Plans: Recipe books, diet guidelines, and digital meal-planning resources.
- Branded Merchandise: Lifestyle accessories, apparel, and fitness gear.
User Sentiment
Customer feedback regarding LadyBoss reflects significant dissatisfaction concerning administrative processes, billing practices, and customer service accessibility.
- Recurring Subscriptions and Unexpected Charges: Consumers frequently report being billed for ongoing monthly subscriptions or program fees after signing up for initial promotions, trial periods, or challenges without clearly understanding the recurring terms.
- Cancellation Difficulties: Many users note significant challenges when attempting to cancel digital subscriptions or memberships, citing confusing online account navigation and unhelpful automated systems.
- Refund and Return Obstacles: Customers complain about stringent refund policies, mandatory return authorization requirements, and non-refundable digital program fees.
- Aggressive Marketing Practices: Frequent complaints point toward excessive upselling, promotional emails, and automated text marketing campaigns.
- Customer Service Responsiveness: Users mention extended waiting times for customer support email responses and difficulty reaching representatives by phone to resolve account disputes.
Share Your Experience
If you’ve experienced issues with LadyBoss, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.