I have been using Kwai for at least 8 hours a day, enjoying the videos. However, I recently noticed a serious issue with my phone after prolonged use. Now, when I try to use other apps, the heart, plus, and share icons from Kwai remain stuck on my screen, making it difficult to navigate my phone properly.
This issue is frustrating and has negatively impacted my user experience. I suspect that Kwai is causing a glitch in my phone's display, and I need an immediate fix for this problem.
I kindly request technical support to help me resolve this issue and restore my phone to normal functionality. Please address this issue as soon as possible!
Hello, I recently uninstalled and reinstalled the Kwai app because my phone froze, but for the past two days, I haven’t been able to access messages, share videos, or view my profile. I’ve tried deleting and reinstalling the app again, but the problem persists. The loading bar stays stuck at 5%, and...
I am very frustrated with Kwai. I used to be able to withdraw my earnings without any problems, but now, even though my account is properly linked, I can no longer complete any withdrawals. My accumulated balance just sits there, and every time I try to withdraw, the transaction fails without any cl...
Dear Kwai team, I’m really frustrated with the recent changes in the app. I used to earn bonus gold coins regularly after watching videos, but now I don’t receive anything at all. It suddenly stopped working for no reason, and I haven’t been able to fix it despite trying everything. I’ve uninstalle...
I have been unable to log into Kwai using Facebook for the past month, and I have no idea why. Every time I try, it simply does not work, and I am not receiving any error messages or explanations. I have never faced this issue before, but now I can’t access my account at all. Is there a problem wit...
I use the Kwai app on my Samsung G610F phone, downloaded through the Google Play Store. For about a week now, the messages section in Kwai has completely stopped working — I can’t see any messages at all. During this time, I restarted my phone and even deleted and reinstalled the app, but the issue ...
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